M&S warns customer information WAS stolen in major cyber attack update

has issued a new update as it continues to battle the that has caused chaos across its stores and website over the last few weeks.

As the retailer continues to work to get control of the situation, it confirmed that has been taken in its latest update.

In a post to LinkedIn this morning from the retailer's chief executive Stuart Machine, said there was "no evidence" that the information had been shared and it did not include usable card or payment details.

The post added: "There is no need for customers to take any action".

Even though the retailer confirmed that it did not include password information, M&S said that customers should change their account passwords for "extra peace of mind". The post also informed customers that it had shared information on its website on how to stay safe online.

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The statement added: "Everyone at M&S is working around the clock to get things back to normal for our customers as quickly as possible, and we are very sorry for any inconvenience they have experienced. Our stores remain open as they have throughout."

"Thank you for shopping with us and for your continued support. We are incredibly grateful."

The cyber attack started over the Easter bank holiday weekend. Initially, customers reported problems with using contactless card payments and the Click and Collect service. A week later, the retailer was forced to pause orders through its online website and app. Online orders are still suspended.

M&S then confirmed that some of its stores faced "limited availability" on products due to the hack, which left some supermarket sites with empty shelves.

Alongside this, M&S has also experienced issues with a "small proportion" of products it supplies to Ocado, which delivers M&S online orders and is part-owned by the retailer.

M&S was also forced to halt recruitment, and agency staff at some distribution centres were also told to stay at home because of the attack.

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